If you believe you have a damaged item or one that is not what you ordered, please contact us at contact@rleatherjackets.com within 24 hours.
In order to expedite your refund, we would need your order number, images of the goods, and any additional information about how you used the product that would assist us to determine the possible problem.
If a product is found to be defective as a result of a manufacturing error or faulty materials, we will replace it if necessary.

The proposal for order cancellation will be submitted within 24 hours, and if it is done within 24 hours, we must reimburse the entire balance in the consumer’s account; nevertheless, if the buyer ever wants to withdraw the purchase, the following requirements apply.
If you cancel your order after 24 hours, you will be charged a 25% deduction from your payment.

Before purchasing anything from our website, double-check your size. If the size is incorrect (runs small or large), please contact us at info@rleatherjacket.com.

We strive to deliver the best service possible to its consumers. So there you have it: our simple exchange and return procedures after purchase.

• In the case of a return, the buyer is responsible for the shipping charges.
• If we discover a flaw that is not caused by us, we will not be able to exchange or refund the item.
• We will not process a contribution if we receive an item and determine that it has broken our rules.
• If you want to return goods without a valid reason, you will be charged postage.
• The customized jackets will not be returned because they were designed specifically for you.